FASHN - Notice history

All systems operational

API - Operational

100% - uptime
Aug 2025 · 99.97%Sep · 99.80%Oct · 99.96%

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Aug 2025
Sep 2025
Oct 2025

Web App - Operational

100% - uptime
Aug 2025 · 99.91%Sep · 99.80%Oct · 99.47%

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Aug 2025
Sep 2025
Oct 2025

Notice history

Oct 2025

App is down
  • Resolved
    Resolved

    App returned to normal operation as soon as supporting services recovered from the major AWS incident.

  • Identified
    Identified

    App is down due to a major AWS us-east-1 outage, and several services that we rely on to serve the app are effected.

Service is down
  • Resolved
    Resolved

    This incident has been resolved.
    This was caused by temporary downtime on our main cloud compute provider.

  • Investigating
    Investigating
    We are currently investigating this incident.

Sep 2025

Server under heavy load; Long queues for some features
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Same issue has returned.

  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    Several endpoints such as Product to Model, Edit, Background Change and Model Swap are currently under heavy load. We're working on resolving this issue as fast as possible.

Long queues and request failures from 3rd party processor
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Error rate is starting to improve. Monitoring until it returns to normal levels.

  • Identified
    Identified

    We’re currently experiencing an outage with Google’s Gemini API, which some of our services depend on. As a result, certain requests are failing. We’re actively monitoring the situation and will provide updates as soon as we have an estimated time for resolution.

FASHN endpoints are down due to server outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    All services is down due to server outage
  • Investigating
    Investigating
    We are currently investigating this incident.
Product-to-Model [API & App] and Edit [App] down
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
Heavy load on Product-to-Model [App & API] and Edit [App]
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    Product-to-Model and Edit are currently down

  • Investigating
    Investigating

    Some requests are timing out due to queue size being too large

Aug 2025

App and API down
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update
    All services returned to normal function. The issue seems to be related Cloudflare, a service that is hosting our app and serving our API. We set the status to "Operational" but still monitoring the situation to make sure it's stable.
  • Update
    Update

    API post request works.
    STATUS polling times out.

  • Monitoring
    Monitoring

    Issue isolated just to app.
    API should function normally.

  • Identified
    Identified

    Due to a problem with Cloudflare, our services hosted through them are unavailable. We're working on fixing this promptly.

`return_base64: true` not returning the base64-encoded outputs
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    Try-on requests sent with return_base64: true are currently returning a <base64> placeholder, instead of the actual base64-encoded images.

    We are working on solving this issue promptly now.

Aug 2025 to Oct 2025

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