FASHN - Notice history

There's a technical failure in allocating enough resources to service all incoming requests.

Generations may be slower than usual, across all endpoints.

This is an issue specifically for 720p and 1080p video. 480p video is unaffected.

The team is working on a fix.

Elevated error rate from any generation using Face Reference. We are currently investigating this incident.

We have identified delayed response times from a downstream service as the cause of elevated generation latency and intermittent timeout errors. We are working to increase capacity and return the service to normal operation.

It is recommend to temporarily use "Fast" generation mode where possible for a significantly reduced error rate.

This issue doesn't affect tryon-v1.5 and tryon-v1.6 API endpoints.

We are currently investigating this incident.

Try-On v1.5 & v1.6 are not affected.

The pipeline running "Face Reference" is experiencing technical issues; Generations with "Face Reference" can sometimes timeout.

Degraded availability in services supporting the Try-On v1.6 pipeline are causing longer than usual processing times. We are working on adding alternative providers as fallbacks to fix the issue and also make it more reliable for the future.