FASHN Status - Incident history https://status.fashn.ai FASHN Wed, 8 Apr 2026 07:02:33 +0000 [App & API] Services are down Type: Incident Duration: 2 hours and 35 minutes Affected Components: Web App, API Apr 8, 07:02:33 GMT+0 - Investigating - Our app and developer API are experiencing intermittent failures due to technical issues in a cloud provider we rely on. Apr 8, 09:21:35 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Apr 8, 09:37:36 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 35 minutes

Affected Components: ,

<p><small>Apr <var data-var='date'> 8</var>, <var data-var='time'>07:02:33</var> GMT+0</small><br><strong>Investigating</strong> - Our app and developer API are experiencing intermittent failures due to technical issues in a cloud provider we rely on..</p> <p><small>Apr <var data-var='date'> 8</var>, <var data-var='time'>09:21:35</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Apr <var data-var='date'> 8</var>, <var data-var='time'>09:37:36</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 8 Apr 2026 07:02:33 +0000 https://status.fashn.ai/incident/cmnppau2400p7lip6yn14wrsh https://status.fashn.ai/incident/cmnppau2400p7lip6yn14wrsh [App & API] Heavy load on 'Mode: Quality' Type: Incident Duration: 3 hours and 8 minutes Affected Components: Web App, API Apr 3, 12:54:41 GMT+0 - Resolved - This incident has been resolved. Apr 3, 09:46:38 GMT+0 - Investigating - Tools that have the Generation Model option of 'Quality' will have a longer than usual processing time for this setting. Consider temporarily switching to Fast or Balanced for a better experience. For API users: `generation_mode: fast` or `generation_mode: balanced` in supported endpoints. Type: Incident

Duration: 3 hours and 8 minutes

Affected Components: ,

<p><small>Apr <var data-var='date'> 3</var>, <var data-var='time'>12:54:41</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Apr <var data-var='date'> 3</var>, <var data-var='time'>09:46:38</var> GMT+0</small><br><strong>Investigating</strong> - Tools that have the Generation Model option of 'Quality' will have a longer than usual processing time for this setting. Consider temporarily switching to Fast or Balanced for a better experience. For API users: `generation_mode: fast` or `generation_mode: balanced` in supported endpoints..</p> ]]> Fri, 3 Apr 2026 09:46:38 +0000 https://status.fashn.ai/incident/cmnipyljh0hqo8yl9vkt17iia https://status.fashn.ai/incident/cmnipyljh0hqo8yl9vkt17iia [App & API] Long processing times Type: Incident Duration: 2 hours and 53 minutes Affected Components: Web App, API Mar 31, 08:43:31 GMT+0 - Investigating - Requests are taking a long time to process and may timeout. We're working on a fix. Mar 31, 11:16:57 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Mar 31, 11:36:17 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 53 minutes

Affected Components: ,

<p><small>Mar <var data-var='date'> 31</var>, <var data-var='time'>08:43:31</var> GMT+0</small><br><strong>Investigating</strong> - Requests are taking a long time to process and may timeout. We're working on a fix. .</p> <p><small>Mar <var data-var='date'> 31</var>, <var data-var='time'>11:16:57</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Mar <var data-var='date'> 31</var>, <var data-var='time'>11:36:17</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 31 Mar 2026 08:43:31 +0000 https://status.fashn.ai/incident/cmneddv0n0mfvj3xdr01ubu50 https://status.fashn.ai/incident/cmneddv0n0mfvj3xdr01ubu50 [App & API] Experiencing technical issues. Services may be temporarily unavailable. Type: Incident Duration: 17 minutes Affected Components: Web App, API Mar 27, 12:38:23 GMT+0 - Investigating - We are continuing to work on a fix for this incident. Mar 27, 12:55:40 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 17 minutes

Affected Components: ,

<p><small>Mar <var data-var='date'> 27</var>, <var data-var='time'>12:38:23</var> GMT+0</small><br><strong>Investigating</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Mar <var data-var='date'> 27</var>, <var data-var='time'>12:55:40</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 27 Mar 2026 12:38:23 +0000 https://status.fashn.ai/incident/cmn8w0i2p010h4t81nc1ij8nf https://status.fashn.ai/incident/cmn8w0i2p010h4t81nc1ij8nf [App & API] Experiencing technical issues. Services may be temporarily unavailable. Type: Incident Duration: 59 minutes Affected Components: Web App, API Mar 27, 09:51:37 GMT+0 - Identified - We are continuing to work on a fix for this incident. Mar 27, 10:44:36 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Mar 27, 10:50:56 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 59 minutes

Affected Components: ,

<p><small>Mar <var data-var='date'> 27</var>, <var data-var='time'>09:51:37</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Mar <var data-var='date'> 27</var>, <var data-var='time'>10:44:36</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Mar <var data-var='date'> 27</var>, <var data-var='time'>10:50:56</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 27 Mar 2026 09:51:37 +0000 https://status.fashn.ai/incident/cmn8q20mb0045djz3y1byk2gg https://status.fashn.ai/incident/cmn8q20mb0045djz3y1byk2gg [App & API] Try-On and Balanced 4K workflows are under heavy load Type: Incident Duration: 2 hours and 39 minutes Affected Components: Web App, API Mar 11, 20:10:05 GMT+0 - Investigating - Requests may temporarily timeout or fail to initiate. \[API\] this affects the `tryon-max` endpoint Mar 11, 20:45:39 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Mar 11, 22:49:15 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 39 minutes

Affected Components: ,

<p><small>Mar <var data-var='date'> 11</var>, <var data-var='time'>20:10:05</var> GMT+0</small><br><strong>Investigating</strong> - Requests may temporarily timeout or fail to initiate. \[API\] this affects the `tryon-max` endpoint.</p> <p><small>Mar <var data-var='date'> 11</var>, <var data-var='time'>20:45:39</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Mar <var data-var='date'> 11</var>, <var data-var='time'>22:49:15</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 11 Mar 2026 20:10:05 +0000 https://status.fashn.ai/incident/cmmmh3r870edjn9qf9bh1lna9 https://status.fashn.ai/incident/cmmmh3r870edjn9qf9bh1lna9 Virtual Try On v1.5 and v1.6 API endpoints are down Type: Incident Duration: 2 hours and 18 minutes Affected Components: Web App, API Mar 6, 14:09:56 GMT+0 - Investigating - We are currently investigating this incident. Mar 6, 14:37:42 GMT+0 - Identified - Technical server issue currently affecting mainly Try On v1.6 and v1.5 API endpoints Mar 6, 16:28:03 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 18 minutes

Affected Components: ,

<p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>14:09:56</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>14:37:42</var> GMT+0</small><br><strong>Identified</strong> - Technical server issue currently affecting mainly Try On v1.6 and v1.5 API endpoints.</p> <p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>16:28:03</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 6 Mar 2026 14:09:56 +0000 https://status.fashn.ai/incident/cmmez1ce907m212bzvheygnq2 https://status.fashn.ai/incident/cmmez1ce907m212bzvheygnq2 Heavy Load on Services Type: Incident Duration: 2 hours and 8 minutes Affected Components: Web App, API Feb 25, 18:44:46 GMT+0 - Investigating - We are currently investigating this incident. Feb 25, 20:20:33 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Feb 25, 20:53:01 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 8 minutes

Affected Components: ,

<p><small>Feb <var data-var='date'> 25</var>, <var data-var='time'>18:44:46</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Feb <var data-var='date'> 25</var>, <var data-var='time'>20:20:33</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Feb <var data-var='date'> 25</var>, <var data-var='time'>20:53:01</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 25 Feb 2026 18:44:46 +0000 https://status.fashn.ai/incident/cmm2dw3mk02yxoay6bvy3hspy https://status.fashn.ai/incident/cmm2dw3mk02yxoay6bvy3hspy Irregular wait times for all tool requests Type: Incident Duration: 20 minutes Affected Components: Web App, API Feb 12, 19:35:15 GMT+0 - Identified - This is a technical issue, we're working on a fix Feb 12, 19:55:35 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 20 minutes

Affected Components: ,

<p><small>Feb <var data-var='date'> 12</var>, <var data-var='time'>19:35:15</var> GMT+0</small><br><strong>Identified</strong> - This is a technical issue, we're working on a fix.</p> <p><small>Feb <var data-var='date'> 12</var>, <var data-var='time'>19:55:35</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 12 Feb 2026 19:35:15 +0000 https://status.fashn.ai/incident/cmljuyyn901qqvn22t91mfjfo https://status.fashn.ai/incident/cmljuyyn901qqvn22t91mfjfo [App] Try-On and Balanced 4K workflows are under heavy load Type: Incident Duration: 1 hour and 39 minutes Affected Components: Web App Feb 11, 15:20:01 GMT+0 - Investigating - Some requests may temporarily timeout or fail to initiate. Feb 11, 16:59:16 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 39 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 11</var>, <var data-var='time'>15:20:01</var> GMT+0</small><br><strong>Investigating</strong> - Some requests may temporarily timeout or fail to initiate..</p> <p><small>Feb <var data-var='date'> 11</var>, <var data-var='time'>16:59:16</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 11 Feb 2026 15:20:01 +0000 https://status.fashn.ai/incident/cmli6exzx02251yo1c0db8sdy https://status.fashn.ai/incident/cmli6exzx02251yo1c0db8sdy [App] Try-On and Balanced 4K workflows are under heavy load Type: Incident Duration: 4 hours and 55 minutes Affected Components: Web App Jan 21, 15:08:29 GMT+0 - Identified - Some requests may temporarily timeout or fail to initiate. Jan 21, 20:03:24 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 4 hours and 55 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 21</var>, <var data-var='time'>15:08:29</var> GMT+0</small><br><strong>Identified</strong> - Some requests may temporarily timeout or fail to initiate..</p> <p><small>Jan <var data-var='date'> 21</var>, <var data-var='time'>20:03:24</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 21 Jan 2026 15:08:29 +0000 https://status.fashn.ai/incident/cmko5r5hw009w117szjocrlq3 https://status.fashn.ai/incident/cmko5r5hw009w117szjocrlq3 Authentication Issue Type: Incident Duration: 28 minutes Affected Components: Web App Dec 17, 21:37:43 GMT+0 - Investigating - Some users may experience unexpected logouts. We are actively investigating and working on a fix. Dec 17, 22:05:36 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 28 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 17</var>, <var data-var='time'>21:37:43</var> GMT+0</small><br><strong>Investigating</strong> - Some users may experience unexpected logouts. We are actively investigating and working on a fix..</p> <p><small>Dec <var data-var='date'> 17</var>, <var data-var='time'>22:05:36</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 17 Dec 2025 21:37:43 +0000 https://status.fashn.ai/incident/cmjaj8wcx0fq3h7nak14g2rph https://status.fashn.ai/incident/cmjaj8wcx0fq3h7nak14g2rph Performance Advisory: Try On and Balanced 4K generations are currently under heavy load. Type: Incident Duration: 44 minutes Affected Components: Web App Dec 11, 09:47:13 GMT+0 - Identified - We are urgently working on bringing more capacity to our app to service the higher demand. ETA: 1-2 hours. Dec 11, 10:31:14 GMT+0 - Resolved - More capacity has been provisioned. Users should see an immediate and dramatic decrease in failed requests. Type: Incident

Duration: 44 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 11</var>, <var data-var='time'>09:47:13</var> GMT+0</small><br><strong>Identified</strong> - We are urgently working on bringing more capacity to our app to service the higher demand. ETA: 1-2 hours. .</p> <p><small>Dec <var data-var='date'> 11</var>, <var data-var='time'>10:31:14</var> GMT+0</small><br><strong>Resolved</strong> - More capacity has been provisioned. Users should see an immediate and dramatic decrease in failed requests..</p> ]]> Thu, 11 Dec 2025 09:47:13 +0000 https://status.fashn.ai/incident/cmj1982s7009g194li98f52ju https://status.fashn.ai/incident/cmj1982s7009g194li98f52ju Performance Advisory: Try On and Balanced 4K generations are currently under heavy load. Type: Incident Duration: 1 hour and 35 minutes Affected Components: Web App Dec 10, 14:21:41 GMT+0 - Identified - We are working to bring more capacity online. Dec 10, 15:56:18 GMT+0 - Resolved - Occasional timeouts might still occur for a few hours, but as an overall event this issue is solved. Type: Incident

Duration: 1 hour and 35 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 10</var>, <var data-var='time'>14:21:41</var> GMT+0</small><br><strong>Identified</strong> - We are working to bring more capacity online..</p> <p><small>Dec <var data-var='date'> 10</var>, <var data-var='time'>15:56:18</var> GMT+0</small><br><strong>Resolved</strong> - Occasional timeouts might still occur for a few hours, but as an overall event this issue is solved..</p> ]]> Wed, 10 Dec 2025 14:21:41 +0000 https://status.fashn.ai/incident/cmj03l75c00wmn0aki6ieovsk https://status.fashn.ai/incident/cmj03l75c00wmn0aki6ieovsk Heavy Load on Services Type: Incident Duration: 2 hours and 8 minutes Affected Components: Web App, API Dec 10, 10:47:57 GMT+0 - Investigating - Affected endpoints: Product to Model, Model Swap, Create Model and Edit. We are currently investigating this incident. Dec 10, 12:50:01 GMT+0 - Monitoring - We increased capacity, we see significantly less errors. Issue should be resolved, but we're still monitoring the situation. Dec 10, 12:55:53 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 8 minutes

Affected Components: ,

<p><small>Dec <var data-var='date'> 10</var>, <var data-var='time'>10:47:57</var> GMT+0</small><br><strong>Investigating</strong> - Affected endpoints: Product to Model, Model Swap, Create Model and Edit. We are currently investigating this incident..</p> <p><small>Dec <var data-var='date'> 10</var>, <var data-var='time'>12:50:01</var> GMT+0</small><br><strong>Monitoring</strong> - We increased capacity, we see significantly less errors. Issue should be resolved, but we're still monitoring the situation..</p> <p><small>Dec <var data-var='date'> 10</var>, <var data-var='time'>12:55:53</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 10 Dec 2025 10:47:57 +0000 https://status.fashn.ai/incident/cmizvyc5n002aa56jexb1cm6z https://status.fashn.ai/incident/cmizvyc5n002aa56jexb1cm6z Service is down due to outage in Cloudflare Type: Incident Duration: 17 minutes Affected Components: Web App, API Dec 5, 09:05:05 GMT+0 - Identified - A cloud provider we rely on (Cloudflare) is currently experiencing issues. Another page you can monitor is their status page: <https://www.cloudflarestatus.com/> Dec 5, 09:15:57 GMT+0 - Monitoring - A fix has been implemented but the situation is still under monitoring. For more information see <https://www.cloudflarestatus.com/> Dec 5, 09:22:03 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 17 minutes

Affected Components: ,

<p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>09:05:05</var> GMT+0</small><br><strong>Identified</strong> - A cloud provider we rely on (Cloudflare) is currently experiencing issues. Another page you can monitor is their status page: <https://www.cloudflarestatus.com/>.</p> <p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>09:15:57</var> GMT+0</small><br><strong>Monitoring</strong> - A fix has been implemented but the situation is still under monitoring. For more information see <https://www.cloudflarestatus.com/>.</p> <p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>09:22:03</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 5 Dec 2025 09:05:05 +0000 https://status.fashn.ai/incident/cmisn2s9309iaki211nld83qu https://status.fashn.ai/incident/cmisn2s9309iaki211nld83qu App and API down due to authorization issues Type: Incident Duration: 1 hour and 30 minutes Affected Components: API Nov 24, 08:30:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Nov 24, 09:00:00 GMT+0 - Resolved - A database failure prevented us from authenticating users and API keys The database service has been restored and service should be up and running Type: Incident

Duration: 1 hour and 30 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 24</var>, <var data-var='time'>08:30:00</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Nov <var data-var='date'> 24</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Resolved</strong> - A database failure prevented us from authenticating users and API keys The database service has been restored and service should be up and running.</p> ]]> Mon, 24 Nov 2025 08:30:00 +0000 https://status.fashn.ai/incident/cmicza6qs017jmncpkbd6el4n https://status.fashn.ai/incident/cmicza6qs017jmncpkbd6el4n Server under heavy load; Long queues for some features Type: Incident Duration: 29 minutes Affected Components: Web App, API Nov 18, 21:30:55 GMT+0 - Investigating - Several endpoints such as Product to Model, Edit, Background Change and Model Swap are currently under heavy load. We’re working on resolving this issue as fast as possible. Nov 18, 21:59:49 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 29 minutes

Affected Components: ,

<p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>21:30:55</var> GMT+0</small><br><strong>Investigating</strong> - Several endpoints such as Product to Model, Edit, Background Change and Model Swap are currently under heavy load. We’re working on resolving this issue as fast as possible..</p> <p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>21:59:49</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 18 Nov 2025 21:30:55 +0000 https://status.fashn.ai/incident/cmi538g410170ib4hxarrelm9 https://status.fashn.ai/incident/cmi538g410170ib4hxarrelm9 Issues with Cloudflare affecting our app and API Type: Incident Duration: 2 hours and 20 minutes Affected Components: Web App, API Nov 18, 14:52:00 GMT+0 - Resolved - This incident has been resolved. Nov 18, 12:31:38 GMT+0 - Identified - There seems to be an outage at Cloudflare, a cloud provider we rely on to deliver our services. You can monitor the status here: <https://www.cloudflarestatus.com/> Type: Incident

Duration: 2 hours and 20 minutes

Affected Components: ,

<p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>14:52:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>12:31:38</var> GMT+0</small><br><strong>Identified</strong> - There seems to be an outage at Cloudflare, a cloud provider we rely on to deliver our services. You can monitor the status here: <https://www.cloudflarestatus.com/>.</p> ]]> Tue, 18 Nov 2025 12:31:38 +0000 https://status.fashn.ai/incident/cmi4jyxa7002qsp9dspg3ubde https://status.fashn.ai/incident/cmi4jyxa7002qsp9dspg3ubde Face Reference features are down Type: Incident Duration: 23 minutes Affected Components: Web App, API Oct 29, 16:46:39 GMT+0 - Investigating - We are currently investigating this incident. Oct 29, 17:09:22 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 23 minutes

Affected Components: ,

<p><small>Oct <var data-var='date'> 29</var>, <var data-var='time'>16:46:39</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Oct <var data-var='date'> 29</var>, <var data-var='time'>17:09:22</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 29 Oct 2025 16:46:39 +0000 https://status.fashn.ai/incident/cmhc89twd00eoj522xyf8dpnh https://status.fashn.ai/incident/cmhc89twd00eoj522xyf8dpnh FASHN v1.5 Endpoint is Down Type: Incident Duration: 34 minutes Affected Components: API Oct 27, 09:35:49 GMT+0 - Identified - FASHN v1.5 endpoint is down due to server-side update that is incompatible with current code. Working now to push a patch to fix it. Oct 27, 10:10:12 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 34 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 27</var>, <var data-var='time'>09:35:49</var> GMT+0</small><br><strong>Identified</strong> - FASHN v1.5 endpoint is down due to server-side update that is incompatible with current code. Working now to push a patch to fix it. .</p> <p><small>Oct <var data-var='date'> 27</var>, <var data-var='time'>10:10:12</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 27 Oct 2025 09:35:49 +0000 https://status.fashn.ai/incident/cmh8y039l01iiub69ig6cj1f6 https://status.fashn.ai/incident/cmh8y039l01iiub69ig6cj1f6 App is down Type: Incident Duration: 3 hours and 41 minutes Affected Components: Web App Oct 20, 08:00:00 GMT+0 - Identified - App is down due to a major AWS us-east-1 outage, and several services that we rely on to serve the app are effected. Oct 20, 11:41:00 GMT+0 - Resolved - App returned to normal operation as soon as supporting services recovered from the major AWS incident. Type: Incident

Duration: 3 hours and 41 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br><strong>Identified</strong> - App is down due to a major AWS us-east-1 outage, and several services that we rely on to serve the app are effected..</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>11:41:00</var> GMT+0</small><br><strong>Resolved</strong> - App returned to normal operation as soon as supporting services recovered from the major AWS incident..</p> ]]> Mon, 20 Oct 2025 08:00:00 +0000 https://status.fashn.ai/incident/cmh0ncmlv002t2k4s8wklaoy9 https://status.fashn.ai/incident/cmh0ncmlv002t2k4s8wklaoy9 Service is down Type: Incident Duration: 15 minutes Affected Components: API, Web App Oct 10, 19:39:51 GMT+0 - Investigating - We are currently investigating this incident. Oct 10, 19:54:50 GMT+0 - Resolved - This incident has been resolved. This was caused by temporary downtime on our main cloud compute provider. Type: Incident

Duration: 15 minutes

Affected Components: ,

<p><small>Oct <var data-var='date'> 10</var>, <var data-var='time'>19:39:51</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Oct <var data-var='date'> 10</var>, <var data-var='time'>19:54:50</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. This was caused by temporary downtime on our main cloud compute provider..</p> ]]> Fri, 10 Oct 2025 19:39:51 +0000 https://status.fashn.ai/incident/cmgl93e5q04gj118694r1ajq5 https://status.fashn.ai/incident/cmgl93e5q04gj118694r1ajq5 Server under heavy load; Long queues for some features Type: Incident Duration: 1 hour and 30 minutes Affected Components: API, Web App Sep 30, 12:57:17 GMT+0 - Investigating - Several endpoints such as Product to Model, Edit, Background Change and Model Swap are currently under heavy load. We're working on resolving this issue as fast as possible. Sep 30, 13:24:31 GMT+0 - Resolved - This incident has been resolved. Sep 30, 13:53:04 GMT+0 - Monitoring - Same issue has returned. Sep 30, 14:27:30 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 30 minutes

Affected Components: ,

<p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>12:57:17</var> GMT+0</small><br><strong>Investigating</strong> - Several endpoints such as Product to Model, Edit, Background Change and Model Swap are currently under heavy load. We're working on resolving this issue as fast as possible..</p> <p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>13:24:31</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>13:53:04</var> GMT+0</small><br><strong>Monitoring</strong> - Same issue has returned..</p> <p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>14:27:30</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 30 Sep 2025 12:57:17 +0000 https://status.fashn.ai/incident/cmg6kb6nb00cqg5g5nqmfmere https://status.fashn.ai/incident/cmg6kb6nb00cqg5g5nqmfmere Long queues and request failures from 3rd party processor Type: Incident Duration: 43 minutes Affected Components: API, Web App Sep 29, 18:05:40 GMT+0 - Identified - We’re currently experiencing an outage with Google’s Gemini API, which some of our services depend on. As a result, certain requests are failing. We’re actively monitoring the situation and will provide updates as soon as we have an estimated time for resolution. Sep 29, 18:39:20 GMT+0 - Monitoring - Error rate is starting to improve. Monitoring until it returns to normal levels. Sep 29, 18:48:47 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 43 minutes

Affected Components: ,

<p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>18:05:40</var> GMT+0</small><br><strong>Identified</strong> - We’re currently experiencing an outage with Google’s Gemini API, which some of our services depend on. As a result, certain requests are failing. We’re actively monitoring the situation and will provide updates as soon as we have an estimated time for resolution..</p> <p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>18:39:20</var> GMT+0</small><br><strong>Monitoring</strong> - Error rate is starting to improve. Monitoring until it returns to normal levels..</p> <p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>18:48:47</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 29 Sep 2025 18:05:40 +0000 https://status.fashn.ai/incident/cmg5fvwda05kw10wcjp9g2ypa https://status.fashn.ai/incident/cmg5fvwda05kw10wcjp9g2ypa Transition to new v1.5 model Type: Maintenance Duration: 30 minutes Affected Components: API, Web App Apr 21, 14:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 21, 14:00:00 GMT+0 - Identified - Our core services (web app & main API endpoint) will make a transition to use the new v1.5 model as the default model. Key action items for API users: ### [**New Parameter:** ](https://docs.fashn.ai/fashn-api/nightly#new-parameter-segmentation%5Ffree)`segmentation_free` Segmentation-Free Mode fits garments directly onto models without explicit clothing segmentation. It enables trying bulkier or looser garments over tighter original outfits and improves preservation of body shape, skin texture, and other model characteristics. Enabled by default, it can be disabled if original garments are not properly removed. ### [**Deprecated parameters**](https://docs.fashn.ai/fashn-api/nightly#deprecated-parameters) • `restore_background` • `adjust_hands` • `cover_feet` • `restore_clothes` • `long_top` \[Important\] Sending these deprecated parameters to the endpoint will raise an error after the update. Apr 21, 14:30:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 30 minutes

Affected Components: ,

<p><small>Apr <var data-var='date'> 21</var>, <var data-var='time'>14:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 21</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Identified</strong> - Our core services (web app & main API endpoint) will make a transition to use the new v1.5 model as the default model. Key action items for API users: ### [**New Parameter:** ](https://docs.fashn.ai/fashn-api/nightly#new-parameter-segmentation%5Ffree)`segmentation_free` Segmentation-Free Mode fits garments directly onto models without explicit clothing segmentation. It enables trying bulkier or looser garments over tighter original outfits and improves preservation of body shape, skin texture, and other model characteristics. Enabled by default, it can be disabled if original garments are not properly removed. ### [**Deprecated parameters**](https://docs.fashn.ai/fashn-api/nightly#deprecated-parameters) • `restore_background` • `adjust_hands` • `cover_feet` • `restore_clothes` • `long_top` \[Important\] Sending these deprecated parameters to the endpoint will raise an error after the update..</p> <p><small>Apr <var data-var='date'> 21</var>, <var data-var='time'>14:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 21 Apr 2025 14:00:00 +0000 https://status.fashn.ai/maintenance/cm9oxjwtm000moxjespyeir3n https://status.fashn.ai/maintenance/cm9oxjwtm000moxjespyeir3n