FASHN Status - Incident history https://status.fashn.ai FASHN Fri, 10 Jul 2026 06:22:19 +0000 [App & API] Heavy load on servers Type: Incident Duration: 5 hours and 49 minutes Affected Components: Web App, API Jul 10, 12:11:14 GMT+0 - Resolved - This incident has been resolved. Jul 10, 06:22:19 GMT+0 - Identified - There's a technical failure in allocating enough resources to service all incoming requests. Generations may be slower than usual, across all endpoints. Jul 10, 10:45:46 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Type: Incident

Duration: 5 hours and 49 minutes

Affected Components: ,

<p><small>Jul <var data-var='date'> 10</var>, <var data-var='time'>12:11:14</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jul <var data-var='date'> 10</var>, <var data-var='time'>06:22:19</var> GMT+0</small><br><strong>Identified</strong> - There's a technical failure in allocating enough resources to service all incoming requests. Generations may be slower than usual, across all endpoints. .</p> <p><small>Jul <var data-var='date'> 10</var>, <var data-var='time'>10:45:46</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> ]]> Fri, 10 Jul 2026 06:22:19 +0000 https://status.fashn.ai/incident/cmrejtbjb000513t9n8sdovh7 https://status.fashn.ai/incident/cmrejtbjb000513t9n8sdovh7 [App & API] Increased timeouts for Image to Video Type: Incident Duration: 41 minutes Affected Components: Web App, API Jun 30, 08:57:24 GMT+0 - Identified - This is an issue specifically for 720p and 1080p video. 480p video is unaffected. The team is working on a fix. Jun 30, 09:38:34 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 41 minutes

Affected Components: ,

<p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>08:57:24</var> GMT+0</small><br><strong>Identified</strong> - This is an issue specifically for 720p and 1080p video. 480p video is unaffected. The team is working on a fix..</p> <p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>09:38:34</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 30 Jun 2026 08:57:24 +0000 https://status.fashn.ai/incident/cmr0ey8hl064o0krrb4cw70lh https://status.fashn.ai/incident/cmr0ey8hl064o0krrb4cw70lh [App & API] Technical issue with Face Reference & Face Swap Type: Incident Duration: 41 minutes Affected Components: Web App, API Jun 23, 09:38:48 GMT+0 - Investigating - Elevated error rate from any generation using Face Reference. We are currently investigating this incident. Jun 23, 10:19:43 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 41 minutes

Affected Components: ,

<p><small>Jun <var data-var='date'> 23</var>, <var data-var='time'>09:38:48</var> GMT+0</small><br><strong>Investigating</strong> - Elevated error rate from any generation using Face Reference. We are currently investigating this incident..</p> <p><small>Jun <var data-var='date'> 23</var>, <var data-var='time'>10:19:43</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 23 Jun 2026 09:38:48 +0000 https://status.fashn.ai/incident/cmqqgcili0rss2opfz5etw8xb https://status.fashn.ai/incident/cmqqgcili0rss2opfz5etw8xb [App & API] Increased error rate for generations using "Face Reference" Type: Incident Duration: 2 hours and 19 minutes Affected Components: Web App, API Jun 8, 10:22:21 GMT+0 - Identified - We have identified the issue to be affecting generations that use Face Reference. Jun 8, 11:44:25 GMT+0 - Resolved - This incident has been resolved. Jun 8, 09:25:53 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 2 hours and 19 minutes

Affected Components: ,

<p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>10:22:21</var> GMT+0</small><br><strong>Identified</strong> - We have identified the issue to be affecting generations that use Face Reference. .</p> <p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>11:44:25</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>09:25:53</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> ]]> Mon, 8 Jun 2026 09:25:53 +0000 https://status.fashn.ai/incident/cmq50a4cw0bxxqmsu9ydjumju https://status.fashn.ai/incident/cmq50a4cw0bxxqmsu9ydjumju [App & API] Service degradation: Increased load may result in delayed generations or occasional timeout errors. Type: Incident Duration: 2 hours and 28 minutes Affected Components: Web App, API Jun 5, 08:58:19 GMT+0 - Identified - We have identified delayed response times from a downstream service as the cause of elevated generation latency and intermittent timeout errors. We are working to increase capacity and return the service to normal operation. It is recommend to temporarily use "Fast" generation mode where possible for a significantly reduced error rate. This issue doesn't affect `tryon-v1.5` and `tryon-v1.6` API endpoints. Jun 5, 11:08:57 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jun 5, 11:26:27 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 28 minutes

Affected Components: ,

<p><small>Jun <var data-var='date'> 5</var>, <var data-var='time'>08:58:19</var> GMT+0</small><br><strong>Identified</strong> - We have identified delayed response times from a downstream service as the cause of elevated generation latency and intermittent timeout errors. We are working to increase capacity and return the service to normal operation. It is recommend to temporarily use "Fast" generation mode where possible for a significantly reduced error rate. This issue doesn't affect `tryon-v1.5` and `tryon-v1.6` API endpoints..</p> <p><small>Jun <var data-var='date'> 5</var>, <var data-var='time'>11:08:57</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Jun <var data-var='date'> 5</var>, <var data-var='time'>11:26:27</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 5 Jun 2026 08:58:19 +0000 https://status.fashn.ai/incident/cmq0oz4as0btanwym5luug22a https://status.fashn.ai/incident/cmq0oz4as0btanwym5luug22a [App & API] High error rate from several endpoints Type: Incident Duration: 2 hours and 41 minutes Affected Components: Web App, API Jun 3, 08:56:16 GMT+0 - Investigating - We are currently investigating this incident. Try-On v1.5 & v1.6 are not affected. Jun 3, 11:37:13 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 41 minutes

Affected Components: ,

<p><small>Jun <var data-var='date'> 3</var>, <var data-var='time'>08:56:16</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident. Try-On v1.5 & v1.6 are not affected..</p> <p><small>Jun <var data-var='date'> 3</var>, <var data-var='time'>11:37:13</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 3 Jun 2026 08:56:16 +0000 https://status.fashn.ai/incident/cmpxu0rt506pwnwq2dp62vgzo https://status.fashn.ai/incident/cmpxu0rt506pwnwq2dp62vgzo [App & API] Service down due to technical issue Type: Incident Duration: 8 minutes Affected Components: Web App, API Jun 2, 18:15:15 GMT+0 - Investigating - We are currently investigating this incident. Jun 2, 18:23:42 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 8 minutes

Affected Components: ,

<p><small>Jun <var data-var='date'> 2</var>, <var data-var='time'>18:15:15</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jun <var data-var='date'> 2</var>, <var data-var='time'>18:23:42</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 2 Jun 2026 18:15:15 +0000 https://status.fashn.ai/incident/cmpwyjrkl00b8pg6w9bkvyons https://status.fashn.ai/incident/cmpwyjrkl00b8pg6w9bkvyons [API] Slow processing and request timeouts in tryon-v1.6 Type: Incident Duration: 1 hour and 58 minutes Affected Components: API Jun 2, 18:24:20 GMT+0 - Resolved - This incident has been resolved. Jun 2, 16:26:40 GMT+0 - Identified - We have identified the root cause and are currently working on a fix. Type: Incident

Duration: 1 hour and 58 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 2</var>, <var data-var='time'>18:24:20</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jun <var data-var='date'> 2</var>, <var data-var='time'>16:26:40</var> GMT+0</small><br><strong>Identified</strong> - We have identified the root cause and are currently working on a fix. .</p> ]]> Tue, 2 Jun 2026 16:26:40 +0000 https://status.fashn.ai/incident/cmpwuo4r9026fpgjioiqa6qcy https://status.fashn.ai/incident/cmpwuo4r9026fpgjioiqa6qcy [App & API] Increased error rate for generations using "Face Reference" Type: Incident Duration: 2 hours and 13 minutes Affected Components: Web App, API May 25, 08:09:46 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. May 25, 08:50:03 GMT+0 - Resolved - This incident has been resolved. May 25, 06:36:50 GMT+0 - Investigating - The pipeline running "Face Reference" is experiencing technical issues; Generations with "Face Reference" can sometimes timeout. Type: Incident

Duration: 2 hours and 13 minutes

Affected Components: ,

<p><small>May <var data-var='date'> 25</var>, <var data-var='time'>08:09:46</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>May <var data-var='date'> 25</var>, <var data-var='time'>08:50:03</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>May <var data-var='date'> 25</var>, <var data-var='time'>06:36:50</var> GMT+0</small><br><strong>Investigating</strong> - The pipeline running "Face Reference" is experiencing technical issues; Generations with "Face Reference" can sometimes timeout. .</p> ]]> Mon, 25 May 2026 06:36:50 +0000 https://status.fashn.ai/incident/cmpku2syu0a67p2n0hejixj01 https://status.fashn.ai/incident/cmpku2syu0a67p2n0hejixj01 Slower processing times and possible request timeouts in Try-On v1.6 Type: Incident Duration: 1 hour and 19 minutes Affected Components: API May 7, 17:48:47 GMT+0 - Resolved - This incident has been resolved. May 7, 16:29:28 GMT+0 - Identified - Degraded availability in services supporting the Try-On v1.6 pipeline are causing longer than usual processing times. We are working on adding alternative providers as fallbacks to fix the issue and also make it more reliable for the future. Type: Incident

Duration: 1 hour and 19 minutes

Affected Components:

<p><small>May <var data-var='date'> 7</var>, <var data-var='time'>17:48:47</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>May <var data-var='date'> 7</var>, <var data-var='time'>16:29:28</var> GMT+0</small><br><strong>Identified</strong> - Degraded availability in services supporting the Try-On v1.6 pipeline are causing longer than usual processing times. We are working on adding alternative providers as fallbacks to fix the issue and also make it more reliable for the future..</p> ]]> Thu, 7 May 2026 16:29:28 +0000 https://status.fashn.ai/incident/cmovpblwc05v41y57ghw7sgwm https://status.fashn.ai/incident/cmovpblwc05v41y57ghw7sgwm [App & API] Infrastructure Upgrade Type: Incident Duration: 2 minutes Affected Components: Web App, API Apr 25, 07:57:22 GMT+0 - Monitoring - We're upgrading pieces of our server infrastructure, downtime expected for a few minutes only. Apr 25, 07:58:55 GMT+0 - Resolved - Upgrade complete. Type: Incident

Duration: 2 minutes

Affected Components: ,

<p><small>Apr <var data-var='date'> 25</var>, <var data-var='time'>07:57:22</var> GMT+0</small><br><strong>Monitoring</strong> - We're upgrading pieces of our server infrastructure, downtime expected for a few minutes only..</p> <p><small>Apr <var data-var='date'> 25</var>, <var data-var='time'>07:58:55</var> GMT+0</small><br><strong>Resolved</strong> - Upgrade complete..</p> ]]> Sat, 25 Apr 2026 07:57:22 +0000 https://status.fashn.ai/incident/cmoe1qt5p0dceou2bgi7mczq5 https://status.fashn.ai/incident/cmoe1qt5p0dceou2bgi7mczq5 [API, Try-On v1.6] Technical failure in `auto` modes Type: Incident Duration: 5 hours and 54 minutes Affected Components: API Apr 20, 15:49:24 GMT+0 - Identified - A technical issue is causing `tryon-v1.6` API requests to fail if you rely on `category: auto` and `garment_photo_type: auto` . The team is working on a fix. Apr 20, 16:07:41 GMT+0 - Monitoring - We implemented a fix. Requests will not fail, but will be slower than usual temporarily. Apr 20, 21:43:42 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 5 hours and 54 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 20</var>, <var data-var='time'>15:49:24</var> GMT+0</small><br><strong>Identified</strong> - A technical issue is causing `tryon-v1.6` API requests to fail if you rely on `category: auto` and `garment_photo_type: auto` . The team is working on a fix..</p> <p><small>Apr <var data-var='date'> 20</var>, <var data-var='time'>16:07:41</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix. Requests will not fail, but will be slower than usual temporarily..</p> <p><small>Apr <var data-var='date'> 20</var>, <var data-var='time'>21:43:42</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 20 Apr 2026 15:49:24 +0000 https://status.fashn.ai/incident/cmo7delod0007vhwt6wpbn89n https://status.fashn.ai/incident/cmo7delod0007vhwt6wpbn89n [App & API] Services are down Type: Incident Duration: 2 hours and 35 minutes Affected Components: Web App, API Apr 8, 07:02:33 GMT+0 - Investigating - Our app and developer API are experiencing intermittent failures due to technical issues in a cloud provider we rely on. Apr 8, 09:21:35 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Apr 8, 09:37:36 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 35 minutes

Affected Components: ,

<p><small>Apr <var data-var='date'> 8</var>, <var data-var='time'>07:02:33</var> GMT+0</small><br><strong>Investigating</strong> - Our app and developer API are experiencing intermittent failures due to technical issues in a cloud provider we rely on..</p> <p><small>Apr <var data-var='date'> 8</var>, <var data-var='time'>09:21:35</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Apr <var data-var='date'> 8</var>, <var data-var='time'>09:37:36</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 8 Apr 2026 07:02:33 +0000 https://status.fashn.ai/incident/cmnppau2400p7lip6yn14wrsh https://status.fashn.ai/incident/cmnppau2400p7lip6yn14wrsh [App & API] Heavy load on 'Mode: Quality' Type: Incident Duration: 3 hours and 8 minutes Affected Components: Web App, API Apr 3, 12:54:41 GMT+0 - Resolved - This incident has been resolved. Apr 3, 09:46:38 GMT+0 - Investigating - Tools that have the Generation Model option of 'Quality' will have a longer than usual processing time for this setting. Consider temporarily switching to Fast or Balanced for a better experience. For API users: `generation_mode: fast` or `generation_mode: balanced` in supported endpoints. Type: Incident

Duration: 3 hours and 8 minutes

Affected Components: ,

<p><small>Apr <var data-var='date'> 3</var>, <var data-var='time'>12:54:41</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Apr <var data-var='date'> 3</var>, <var data-var='time'>09:46:38</var> GMT+0</small><br><strong>Investigating</strong> - Tools that have the Generation Model option of 'Quality' will have a longer than usual processing time for this setting. Consider temporarily switching to Fast or Balanced for a better experience. For API users: `generation_mode: fast` or `generation_mode: balanced` in supported endpoints..</p> ]]> Fri, 3 Apr 2026 09:46:38 +0000 https://status.fashn.ai/incident/cmnipyljh0hqo8yl9vkt17iia https://status.fashn.ai/incident/cmnipyljh0hqo8yl9vkt17iia [App & API] Long processing times Type: Incident Duration: 2 hours and 53 minutes Affected Components: Web App, API Mar 31, 08:43:31 GMT+0 - Investigating - Requests are taking a long time to process and may timeout. We're working on a fix. Mar 31, 11:16:57 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Mar 31, 11:36:17 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 53 minutes

Affected Components: ,

<p><small>Mar <var data-var='date'> 31</var>, <var data-var='time'>08:43:31</var> GMT+0</small><br><strong>Investigating</strong> - Requests are taking a long time to process and may timeout. We're working on a fix. .</p> <p><small>Mar <var data-var='date'> 31</var>, <var data-var='time'>11:16:57</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Mar <var data-var='date'> 31</var>, <var data-var='time'>11:36:17</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 31 Mar 2026 08:43:31 +0000 https://status.fashn.ai/incident/cmneddv0n0mfvj3xdr01ubu50 https://status.fashn.ai/incident/cmneddv0n0mfvj3xdr01ubu50 [App & API] Experiencing technical issues. Services may be temporarily unavailable. Type: Incident Duration: 17 minutes Affected Components: Web App, API Mar 27, 12:38:23 GMT+0 - Investigating - We are continuing to work on a fix for this incident. Mar 27, 12:55:40 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 17 minutes

Affected Components: ,

<p><small>Mar <var data-var='date'> 27</var>, <var data-var='time'>12:38:23</var> GMT+0</small><br><strong>Investigating</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Mar <var data-var='date'> 27</var>, <var data-var='time'>12:55:40</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 27 Mar 2026 12:38:23 +0000 https://status.fashn.ai/incident/cmn8w0i2p010h4t81nc1ij8nf https://status.fashn.ai/incident/cmn8w0i2p010h4t81nc1ij8nf [App & API] Experiencing technical issues. Services may be temporarily unavailable. Type: Incident Duration: 59 minutes Affected Components: Web App, API Mar 27, 09:51:37 GMT+0 - Identified - We are continuing to work on a fix for this incident. Mar 27, 10:44:36 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Mar 27, 10:50:56 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 59 minutes

Affected Components: ,

<p><small>Mar <var data-var='date'> 27</var>, <var data-var='time'>09:51:37</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Mar <var data-var='date'> 27</var>, <var data-var='time'>10:44:36</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Mar <var data-var='date'> 27</var>, <var data-var='time'>10:50:56</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 27 Mar 2026 09:51:37 +0000 https://status.fashn.ai/incident/cmn8q20mb0045djz3y1byk2gg https://status.fashn.ai/incident/cmn8q20mb0045djz3y1byk2gg [App & API] Try-On and Balanced 4K workflows are under heavy load Type: Incident Duration: 2 hours and 39 minutes Affected Components: Web App, API Mar 11, 20:10:05 GMT+0 - Investigating - Requests may temporarily timeout or fail to initiate. \[API\] this affects the `tryon-max` endpoint Mar 11, 20:45:39 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Mar 11, 22:49:15 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 39 minutes

Affected Components: ,

<p><small>Mar <var data-var='date'> 11</var>, <var data-var='time'>20:10:05</var> GMT+0</small><br><strong>Investigating</strong> - Requests may temporarily timeout or fail to initiate. \[API\] this affects the `tryon-max` endpoint.</p> <p><small>Mar <var data-var='date'> 11</var>, <var data-var='time'>20:45:39</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Mar <var data-var='date'> 11</var>, <var data-var='time'>22:49:15</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 11 Mar 2026 20:10:05 +0000 https://status.fashn.ai/incident/cmmmh3r870edjn9qf9bh1lna9 https://status.fashn.ai/incident/cmmmh3r870edjn9qf9bh1lna9 Virtual Try On v1.5 and v1.6 API endpoints are down Type: Incident Duration: 2 hours and 18 minutes Affected Components: Web App, API Mar 6, 14:09:56 GMT+0 - Investigating - We are currently investigating this incident. Mar 6, 14:37:42 GMT+0 - Identified - Technical server issue currently affecting mainly Try On v1.6 and v1.5 API endpoints Mar 6, 16:28:03 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 18 minutes

Affected Components: ,

<p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>14:09:56</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>14:37:42</var> GMT+0</small><br><strong>Identified</strong> - Technical server issue currently affecting mainly Try On v1.6 and v1.5 API endpoints.</p> <p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>16:28:03</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 6 Mar 2026 14:09:56 +0000 https://status.fashn.ai/incident/cmmez1ce907m212bzvheygnq2 https://status.fashn.ai/incident/cmmez1ce907m212bzvheygnq2 Heavy Load on Services Type: Incident Duration: 2 hours and 8 minutes Affected Components: Web App, API Feb 25, 18:44:46 GMT+0 - Investigating - We are currently investigating this incident. Feb 25, 20:20:33 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Feb 25, 20:53:01 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 8 minutes

Affected Components: ,

<p><small>Feb <var data-var='date'> 25</var>, <var data-var='time'>18:44:46</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Feb <var data-var='date'> 25</var>, <var data-var='time'>20:20:33</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Feb <var data-var='date'> 25</var>, <var data-var='time'>20:53:01</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 25 Feb 2026 18:44:46 +0000 https://status.fashn.ai/incident/cmm2dw3mk02yxoay6bvy3hspy https://status.fashn.ai/incident/cmm2dw3mk02yxoay6bvy3hspy Irregular wait times for all tool requests Type: Incident Duration: 20 minutes Affected Components: Web App, API Feb 12, 19:35:15 GMT+0 - Identified - This is a technical issue, we're working on a fix Feb 12, 19:55:35 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 20 minutes

Affected Components: ,

<p><small>Feb <var data-var='date'> 12</var>, <var data-var='time'>19:35:15</var> GMT+0</small><br><strong>Identified</strong> - This is a technical issue, we're working on a fix.</p> <p><small>Feb <var data-var='date'> 12</var>, <var data-var='time'>19:55:35</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 12 Feb 2026 19:35:15 +0000 https://status.fashn.ai/incident/cmljuyyn901qqvn22t91mfjfo https://status.fashn.ai/incident/cmljuyyn901qqvn22t91mfjfo [App] Try-On and Balanced 4K workflows are under heavy load Type: Incident Duration: 1 hour and 39 minutes Affected Components: Web App Feb 11, 15:20:01 GMT+0 - Investigating - Some requests may temporarily timeout or fail to initiate. Feb 11, 16:59:16 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 39 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 11</var>, <var data-var='time'>15:20:01</var> GMT+0</small><br><strong>Investigating</strong> - Some requests may temporarily timeout or fail to initiate..</p> <p><small>Feb <var data-var='date'> 11</var>, <var data-var='time'>16:59:16</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 11 Feb 2026 15:20:01 +0000 https://status.fashn.ai/incident/cmli6exzx02251yo1c0db8sdy https://status.fashn.ai/incident/cmli6exzx02251yo1c0db8sdy [App] Try-On and Balanced 4K workflows are under heavy load Type: Incident Duration: 4 hours and 55 minutes Affected Components: Web App Jan 21, 15:08:29 GMT+0 - Identified - Some requests may temporarily timeout or fail to initiate. Jan 21, 20:03:24 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 4 hours and 55 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 21</var>, <var data-var='time'>15:08:29</var> GMT+0</small><br><strong>Identified</strong> - Some requests may temporarily timeout or fail to initiate..</p> <p><small>Jan <var data-var='date'> 21</var>, <var data-var='time'>20:03:24</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 21 Jan 2026 15:08:29 +0000 https://status.fashn.ai/incident/cmko5r5hw009w117szjocrlq3 https://status.fashn.ai/incident/cmko5r5hw009w117szjocrlq3 Authentication Issue Type: Incident Duration: 28 minutes Affected Components: Web App Dec 17, 21:37:43 GMT+0 - Investigating - Some users may experience unexpected logouts. We are actively investigating and working on a fix. Dec 17, 22:05:36 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 28 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 17</var>, <var data-var='time'>21:37:43</var> GMT+0</small><br><strong>Investigating</strong> - Some users may experience unexpected logouts. We are actively investigating and working on a fix..</p> <p><small>Dec <var data-var='date'> 17</var>, <var data-var='time'>22:05:36</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 17 Dec 2025 21:37:43 +0000 https://status.fashn.ai/incident/cmjaj8wcx0fq3h7nak14g2rph https://status.fashn.ai/incident/cmjaj8wcx0fq3h7nak14g2rph Performance Advisory: Try On and Balanced 4K generations are currently under heavy load. Type: Incident Duration: 44 minutes Affected Components: Web App Dec 11, 09:47:13 GMT+0 - Identified - We are urgently working on bringing more capacity to our app to service the higher demand. ETA: 1-2 hours. Dec 11, 10:31:14 GMT+0 - Resolved - More capacity has been provisioned. Users should see an immediate and dramatic decrease in failed requests. Type: Incident

Duration: 44 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 11</var>, <var data-var='time'>09:47:13</var> GMT+0</small><br><strong>Identified</strong> - We are urgently working on bringing more capacity to our app to service the higher demand. ETA: 1-2 hours. .</p> <p><small>Dec <var data-var='date'> 11</var>, <var data-var='time'>10:31:14</var> GMT+0</small><br><strong>Resolved</strong> - More capacity has been provisioned. Users should see an immediate and dramatic decrease in failed requests..</p> ]]> Thu, 11 Dec 2025 09:47:13 +0000 https://status.fashn.ai/incident/cmj1982s7009g194li98f52ju https://status.fashn.ai/incident/cmj1982s7009g194li98f52ju Transition to new v1.5 model Type: Maintenance Duration: 30 minutes Affected Components: API, Web App Apr 21, 14:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 21, 14:00:00 GMT+0 - Identified - Our core services (web app & main API endpoint) will make a transition to use the new v1.5 model as the default model. Key action items for API users: ### [**New Parameter:** ](https://docs.fashn.ai/fashn-api/nightly#new-parameter-segmentation%5Ffree)`segmentation_free` Segmentation-Free Mode fits garments directly onto models without explicit clothing segmentation. It enables trying bulkier or looser garments over tighter original outfits and improves preservation of body shape, skin texture, and other model characteristics. Enabled by default, it can be disabled if original garments are not properly removed. ### [**Deprecated parameters**](https://docs.fashn.ai/fashn-api/nightly#deprecated-parameters) • `restore_background` • `adjust_hands` • `cover_feet` • `restore_clothes` • `long_top` \[Important\] Sending these deprecated parameters to the endpoint will raise an error after the update. Apr 21, 14:30:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 30 minutes

Affected Components: ,

<p><small>Apr <var data-var='date'> 21</var>, <var data-var='time'>14:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 21</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Identified</strong> - Our core services (web app & main API endpoint) will make a transition to use the new v1.5 model as the default model. Key action items for API users: ### [**New Parameter:** ](https://docs.fashn.ai/fashn-api/nightly#new-parameter-segmentation%5Ffree)`segmentation_free` Segmentation-Free Mode fits garments directly onto models without explicit clothing segmentation. It enables trying bulkier or looser garments over tighter original outfits and improves preservation of body shape, skin texture, and other model characteristics. Enabled by default, it can be disabled if original garments are not properly removed. ### [**Deprecated parameters**](https://docs.fashn.ai/fashn-api/nightly#deprecated-parameters) • `restore_background` • `adjust_hands` • `cover_feet` • `restore_clothes` • `long_top` \[Important\] Sending these deprecated parameters to the endpoint will raise an error after the update..</p> <p><small>Apr <var data-var='date'> 21</var>, <var data-var='time'>14:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 21 Apr 2025 14:00:00 +0000 https://status.fashn.ai/maintenance/cm9oxjwtm000moxjespyeir3n https://status.fashn.ai/maintenance/cm9oxjwtm000moxjespyeir3n