Service degradation: Increased load may result in delayed generations or occasional timeout errors.

Updates

1. Resolved June 5, 2026 at 11:26 AM UTC

   This incident has been resolved.

2. Monitoring June 5, 2026 at 11:08 AM UTC Degraded performance

   We implemented a fix and are currently monitoring the result.

3. Identified June 5, 2026 at 8:58 AM UTC Partial outage

   We have identified delayed response times from a downstream service as the cause of elevated generation latency and intermittent timeout errors. We are working to increase capacity and return the service to normal operation.

   We recommend temporarily using "Fast" generation mode where possible for a significantly reduced error rate.

   This issue doesn't affect tryon-v1.5 and tryon-v1.6 API endpoints.