FASHN - [App & API] Increased error rate for generations using "Face Reference" – Incident details

All systems operational

[App & API] Increased error rate for generations using "Face Reference"

Resolved
Degraded performance
Started 3 months agoLasted about 2 hours

Affected

API

Degraded performance from 9:25 AM to 11:44 AM

Apps

Degraded performance from 9:25 AM to 11:44 AM

Web app

Degraded performance from 9:25 AM to 11:44 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    We have identified the issue to be affecting generations that use Face Reference.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.