FASHN - [App & API] Long processing times – Incident details

All systems operational

[App & API] Long processing times

Resolved
Degraded performance
Started 5 months agoLasted about 3 hours

Affected

API

Degraded performance from 8:43 AM to 11:16 AM, Operational from 11:16 AM to 11:36 AM

Apps

Degraded performance from 8:43 AM to 11:16 AM, Operational from 11:16 AM to 11:36 AM

Web app

Degraded performance from 8:43 AM to 11:16 AM, Operational from 11:16 AM to 11:36 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    Requests are taking a long time to process and may timeout. We're working on a fix.