FASHN - Virtual Try On v1.5 and v1.6 API endpoints are down – Incident details

All systems operational

Virtual Try On v1.5 and v1.6 API endpoints are down

Resolved
Major outage
Started 6 months agoLasted about 2 hours

Affected

API

Major outage from 2:09 PM to 4:28 PM

Apps

Operational from 2:09 PM to 4:28 PM

Web app

Operational from 2:09 PM to 4:28 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    Technical server issue currently affecting mainly Try On v1.6 and v1.5 API endpoints

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.