FASHN - Server under heavy load; Long queues for some features – Incident details

All systems operational

Server under heavy load; Long queues for some features

Resolved
Partial outage 30 %
Started about 1 month agoLasted about 2 hours

Affected

API

Partial outage from 12:57 PM to 1:24 PM, Operational from 1:24 PM to 1:53 PM, Partial outage from 1:53 PM to 2:27 PM

Web App

Partial outage from 12:57 PM to 1:24 PM, Operational from 1:24 PM to 1:53 PM, Partial outage from 1:53 PM to 2:27 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Same issue has returned.

  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    Several endpoints such as Product to Model, Edit, Background Change and Model Swap are currently under heavy load. We're working on resolving this issue as fast as possible.