FASHN - [App & API] Heavy load on servers – Incident details

[App & API] Heavy load on servers

Resolved
Degraded performance
Started 17 days agoLasted about 6 hours

Affected

API

Degraded performance from 6:22 AM to 10:45 AM, Operational from 10:45 AM to 12:11 PM

Apps

Degraded performance from 6:22 AM to 10:45 AM, Operational from 10:45 AM to 12:11 PM

Web app

Degraded performance from 6:22 AM to 10:45 AM, Operational from 10:45 AM to 12:11 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    There's a technical failure in allocating enough resources to service all incoming requests.

    Generations may be slower than usual, across all endpoints.