FASHN - Slower processing times and possible request timeouts in Try-On v1.6 – Incident details

All systems operational

Slower processing times and possible request timeouts in Try-On v1.6

Resolved
Degraded performance
Started 4 months agoLasted about 1 hour

Affected

API

Degraded performance from 4:29 PM to 5:48 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    Degraded availability in services supporting the Try-On v1.6 pipeline are causing longer than usual processing times. We are working on adding alternative providers as fallbacks to fix the issue and also make it more reliable for the future.